Seniors warned to be on the lookout for scams

Published Monday, 20 November, 2023 at 12:18 PM

Minister for Child Safety and Minister for Seniors and Disability Services
The Honourable Craig Crawford

  • Older Queenslanders warned to be alert to scam websites
  • Seniors cards are free with no priority or application fee


Queensland seniors are warned to be alert to scam websites or text messages when shopping online for bargains this Black Friday.

Scammers are mimicking popular Australian fashion and footwear labels and paying for their fake websites to be at the top of online search lists, the National Anti-Scam Centre has warned.

Scam websites may try and charge an application or priority fee or ask for multiple forms of personal identification including your bank details.

Many of these websites look legitimate, but once people enter their information it can then be used for fraudulent activity.

The Palaszczuk Government funds critical services to prevent Elder Abuse, including $7.2 million to provide Seniors Legal and Support Services in 16 locations around the state which provide social support and legal advice.

In addition, a Scams and Fraud Awareness service is delivered through the Seniors Enquiry Line (1300 135 500).

Quotes attributable to Seniors Minister Craig Crawford:

“Scammers are faking top-selling labels and paying for their fake websites to appear at the top of an internet search.

“Seniors can’t afford to fall victim to these scams when every single dollar is precious.

“We want grandparents who might be buying gifts for grandkids online to be extra vigilant to scam websites as the Black Friday and Christmas sales really kick off.

“Taking advantage of our elderly residents is awful and we are working in partnership with Cyber Security to ensure these sites are shut down as quickly as possible.

“I want all Queensland seniors to be aware that the Seniors Card is completely free and only available through the Queensland Government, we do not accept third-party applications.

“Any seniors that believe they have been scammed should report it immediately.”

“Seniors are saving thousands every year through generous concessions from the Palaszczuk Government and through the Seniors Card, and we want to keep those savings in their pockets.

Further information

If you believe you have encountered fraudulent activity of any kind, you can report it at

Seniors who have already made a payment to a scam website should contact their financial institution and report a fraudulent transaction.

The Seniors Card is free of charge and applicants are never asked to pay a fee or provide personal identification such as bank or credit card details.

If you need to apply for a Seniors Card it is available directly from the Queensland Government, and there are a number of ways to apply, including:

  • Through our official website at
  • By calling 13 QGOV (13 74 68), or
  • In person at a Queensland Government Service Centre


Media contact – Peter Michael 0477 948 091