Works to get underway on Bundaberg’s Lighthouse for mental health support

Published Monday, 03 April, 2023 at 09:30 AM

Minister for Health and Ambulance Services
The Honourable Yvette D'Ath

  • Construction on a new mental health crisis support space is about to kick off at Bundaberg Hospital
  • The project is funded as part of the Queensland Government’s $1.6 billion Better Care Together five-year mental health plan.
  • It will be named The Lighthouse Crisis Support Space after significant consumer, community and staff consultation.
  • The Lighthouse will enable mental health consumers to access mental health support directly rather than staying in the emergency department.
  • The new space will be open in the second half of 2023

Preparations have begun to build a new service at Bundaberg Hospital that will provide a light of hope to people experiencing mental health distress.

The Lighthouse Crisis Support Space will enable suitable mental health consumers to be fast-tracked out of the emergency department (ED) or bypass it all together, and access care both from peer workers and mental health clinicians.

Preparations for the service’s establishment follow the successful launch of The Oasis crisis support space at Hervey Bay Hospital, which opened last year as part of a statewide trial of the new model of care.

Located across from the ambulance bay from the Bundaberg Hospital emergency department, the Lighthouse construction site has been fenced off and is being prepared so work can get under way.

Quotes attributable to Member for Bundaberg Tom Smith:

“The Palaszczuk Government has a proud track record of delivering high-quality health services for Bundaberg.

“Mental Health support for patients in the Emergency Department and broader health service is often raised with me by members of the community, especially now that we have a more informed understanding of the challenges facing people in distress.

“It is an important milestone towards providing completing a project that will deliver not only healthier outcomes for people in mental health distress presenting to the hospital, but also safer outcomes for themselves.

“By providing a specialised environment that is designed to accommodate both peer and clinical support, The Lighthouse will offer a much more appropriate place of care for people presenting in distress or crisis.

“I look forward to The Lighthouse officially opening later this year.”

Quotes attributable to Minister for Health and Ambulance Services Yvette D’Ath:

“Ensuring that Queenslanders receive expanded and improved mental health care services is a top priority of the Palaszczuk Government.

“The Lighthouse is a fantastic project funded by our $1.6 billion Better Care Together five-year mental health plan.

“It provides an alternative to the Bundaberg Hospital ED for people requiring mental health support while also improving crisis care experiences and outcomes for these consumers."

Quotes attributable to Wide Bay Hospital and Health Service Executive Director of Mental Health Robyn Bradley:

“While ED staff do an amazing job in a high-pressure and complex environment, waiting for sometimes lengthy periods in an ED can exacerbate the distress of people experiencing a mental health crisis.

“The Oasis Crisis Support Space at Hervey Bay has shown us this model works – it's been enormously successful in supporting mental health consumers and has attracted overwhelmingly positive feedback.

“One of the key aspects of the service that sets it apart is that it’s led by peer workers – staff members who draw on their own lived experience of mental health challenges and trained to provide support and hope to people as they work towards recovery.

“By providing an alternative model of care for people experiencing mental health crisis or distress, the service has been changing and saving lives – and we’re excited to be extending it to the Bundaberg community.”


Media contact: Lucy Collier – 0409 461 324