Counselling available following Townsville incident

Published Tuesday, 14 March, 2023 at 01:30 PM

Minister for Communities and Housing, Minister for Digital Economy and Minister for the Arts
The Honourable Leeanne Enoch

  • Counselling will be available to Kirwan residents impacted by the siege on Sunday night
  • The Queensland Government is working with the Red Cross to deliver these counselling services from Tuesday 14 March
  • Outreach will be provided in a targeted area close to where the incident took place
  • Anyone who needs support can call the Community Recovery Hotline on 1800 173 349 for information or referrals to services such as counselling

The Queensland Government has set up a Community Recovery response to support Townsville residents who have been impacted by the siege in Kirwan on Sunday night.

From today (14 March) an outreach team with Ready Reserves supported by Red Cross counsellors will conduct follow up visits to neighbours.

These teams can also refer residents to additional support from Lifeline and other local service providers.

Quotes attributable to the Minister for Communities and Housing Leeanne Enoch:

“This is another terrible incident that has impacted our state, following the Wieambilla incident, Southport helicopter crash and on the back of recent bushfires and flooding.

“We know that these types of incidents can be traumatic and distressing for neighbours and witnesses.

“It is important that anyone who is struggling has access to the help they need to support their recovery.

“Remember, help is available for anyone who needs it.

“My department is working with our non-government partners, Red Cross and Lifeline, to provide experienced counsellors and support staff for the people who have been impacted by this siege.”

Quotes attributable to Member for Thuringowa Aaron Harper:

“I know there are many in the community that were left shocked by this incident which is why having this support is so important.

“I am thankful to both the Queensland Police Service and our local community, some of who helped police directly.”

“It’s important support is available to those who need it after this traumatic event.”

Explainer/fast fact and or further information:

Kirwan residents who need support can call the Community Recovery Hotline on 1800 173 349 for information or to access support services such as counselling.

Queenslanders across the state can also contact Lifeline for crisis support.

Support is available 24 hours a day, seven days a week by calling 13 11 14 or texting 0477 13 11 14

Lifeline also has an online support service available on their website.  Go to for a confidential online chat.


Media contact – Martin Philip on 0407 675 008