Personal injury claims farming now banned in Queensland

Published Wednesday, 22 June, 2022 at 03:52 PM

Attorney-General and Minister for Justice, Minister for Women and Minister for the Prevention of Domestic and Family Violence
The Honourable Shannon Fentiman

Pressuring Queenslanders into making personal injury compensation claims through so called ‘claim farming’ is now banned under new laws passed in Parliament today.

Attorney-General and Minister for Justice Shannon Fentiman said the passage of the Personal Injuries Proceedings and Other Legislation Amendment Bill 2022 demonstrated the Palaszczuk Government’s commitment to stamp out the insidious practice of claims farming in the state.

“Claim farmers cold call or approach individuals to coerce them into making a personal injury or workers’ compensation claim and then charge a fee to ‘sell’ their claim to a legal practitioner or other claims management service providers,” the Attorney said.

“These new laws stamp out this practice by prohibiting anyone from approaching another person without their consent and soliciting or inducing them to make a claim.

“It is also now an offence to pay claim farmers for the details of potential claimants, or to receive payment for a claim referral.”

Attorney-General Fentiman said these news laws build on the success of changes introduced by the Queensland Government in 2019 to stop the increasingly prevalent practice of claim farming for motor vehicle compulsory third party (CTP) claims.

“Since those CTP claim farming reforms commenced in December 2019, the Motor Accident Insurance Commission has recorded a significant drop in the number of people reporting they are being harassed by claim farmers,” she said.

“However, due to the success of the reforms, the claim farming industry has pivoted to new types of personal injury claims with reports that claim farmers are targeting personal injury claims, including those involving institutionalised child sexual abuse, and workers’ compensation claims.

“These new laws address this by prohibiting claim farming and breaking the nexus between claim farmers and legal practices by requiring law practices to certify that claims they are representing have not been farmed.”

Industrial Relations Minister Grace Grace said she was proud the Queensland workers’ compensation scheme will be the first in Australia to specifically legislate against claim farming activities. 

“The amendments also ensure workers who unfortunately sustain a work-related terminal condition are able to access terminal compensation when they most need it,” Minister Grace said.

“Queensland is the only jurisdiction in Australia to offer broad ranging statutory terminal compensation of this nature.

“The Workers’ Compensation Regulator also has expanded compliance and enforcement powers to effectively prosecute claim farming offences, and these are consistent across the schemes, ensuring there are no weak points to be exploited by claim farmers.”

The Attorney-General said the new laws will not affect the rights of genuinely injured Queenslanders to access justice.

“Claimants can still initiate and progress legitimate claims under the Personal Injuries Proceedings Act or the Workers’ Compensation and Rehabilitation Act,” Ms Fentiman said.

“The new laws will, however, prevent claimants or potential claimants from being incentivised, harassed, and induced into making a claim by a claim farmer who will receive payment for the referral.

“The laws remove the financial incentive for claim farmers to harass Queenslanders and ensure the justice system is not burdened by the cost of unnecessary personal injury and workers’ compensation claims.”


Media Contact:          Inga Williams              0439 949 719