Help for storm victims

Published Tuesday, 03 November, 2020 at 02:53 PM

Premier and Minister for Trade
The Honourable Annastacia Palaszczuk

Premier Annastacia Palaszczuk has urged those impacted by Saturday’s storms to reach out for help.

Emergency Hardship Assistance grants of up to $900 per family are available.

“Once again we’ve been reminded of the dangers of storm season,” the Premier said.

“This money can help with essentials like food and clothing.

“The damage this storm did is absolutely shocking, and I know every little bit helps.”

Grants range from $180 per person to $900 for a family of five.

Residents in Springfield, Springfield Lakes, Rosewood and Willowbank who are experiencing financial hardship as a direct result of significant damage to their homes following the hailstorm would be eligible for assistance.

Other grants such the Essential Household Contents Grant, Structural Assistance Grant and Essential Services Safety and Reconnection Grant are also available as a safety net for eligible residents who satisfy an income test, are uninsured and have experienced certain loss or damage.

“Through jointly funded Commonwealth/State-Disaster Relief Funding Arrangements (DRFA), Emergency Hardship Assistance grants are available to help cover the costs of essential items, such as food and clothing, for people in these areas who were directly impacted by this disaster,” the Premier said.

People who need financial assistance in the affected suburbs can phone the Community Recovery Hotline on 1800 173 349.

Alternatively, they can download and use the Self-recovery app or visit