Awareness campaign to connect families with services

A new social media campaign has launched to connect families struggling with addiction, family violence or housing crisis to the right services to unite and recover from COVID-19. 

Minister for Child Safety, Youth and Women Di Farmer said the digital campaign would run until the end of September to promote the Family and Child Connect (FaCC) 13-FAMILY (13-32-64) hotline number.

“For many families, the COVID-19 pandemic has created the perfect storm,” Ms Farmer said.

“In some households, unemployment, financial pressures and alcohol and drug abuse have seen violence appear as a new, never before seen family dynamic.   

“Family and Child Connect is an outstanding service that specialises in confidential and free referrals.

“Whether it’s finances, drugs and alcohol or domestic and family violence, Family and Child Connect is a good first point of contact.

“Supporting families in this way can often stop little things from turning into big things.”

The Federal Government has provided an extra $820,000 to boost capacity and enhance Family and Child Connect services on top of the Palaszczuk Government’s $19 million in annual funding.

Ms Farmer said FaCC can help Queensland families get back on track.

“We know there are families who have never before asked for help before but are facing very real challenges because of the COVID-19 pandemic,” Ms Farmer said.

“I want families to know help is available, there is somewhere to go with assistance to unite and recover from COVID-19.”  

Family and Child Connect link families to local services that can help with:

• managing children’s behaviour;
• building stronger family relationships;
• stopping any violence at home;
• budgeting and managing money;
• alcohol, drug or gambling problems, and
• housing, health care or other community or government services.

The Palaszczuk Government also provides funding to give Queensland families free access to the Triple P – Positive Parenting Program.

Contact FaCC on 13FAMILY (13-32-64) for free and confidential advice.

Media: 0427 475 089