Set and forget with go card auto top-up

The growing number of go card users now have the option to “set and forget” with auto top-up now available to TransLink customers.

Transport Minister Rachel Nolan said the auto top-up function would mean go card users could be assured their card would always be in positive balance before using trains, buses or ferries on the TransLink network.

“This is a major new piece of functionality on the go card system,” Ms Nolan said

“Customers now have the choice to avoid queues at ticket machines altogether and to avoid any last-minute detours when the balance on their card gets low.

“The go card already offers enormous benefits when used on public transport and auto top-up will provide another important time-saving option for customers as we move towards a paperless ticket system in 2011.

“Auto top-up will allow go card users to pre-set their desired top-up amount – between $20 and $200 – which will be immediately be added to their card when the balance falls below $5.

“Setting up the auto top-up options is a simple matter of registering your go card at www.translink.com.au and clicking on the auto top-up option linked to your account.

“The funds transfer is immediate when your card reaches $5 and the credit transferred is available for immediate use.

Ms Nolan said record numbers of passengers had been switching to go card each day following the recent fare change announcement.

She said auto top-up card would not affect the high level of information security on the go card system.

“There is no information on the go card which is linked to a bank account or credit card,” she said.

“Having your card registered also provides additional security with the card’s balance and deposit available to the customer should the card be lost, stolen or damaged.”

For more information about auto top-up visit www.translink.com.au or call 13 12 30, 24 hours a day, seven days a week.