Biloela QGAP officer celebrates 15 years of service

One of the Queensland Government's most successful initiatives celebrates 15 years of service this month.

The Queensland Government Agent Program (QGAP), the first approach of its kind anywhere in Australia, was introduced as a pilot project in 1992 through 13 franchised outlets and now operates at 68 sites across the State.

Also celebrating 15 years of service is Biloela QGAP Officer Russell Maddox, who was one of 13 original QGAP officers trained as part of the pilot project.

"You have to be a jack of all trades when you work for QGAP because essentially you deliver services on behalf of many government departments," Mr Maddox said.

“We meet a great cross-section of the community because everybody comes in for something related to government services at some stage. It is a different situation everyday.

“The best thing about working for QGAP is the variety of work. You could help one person with transport and another with a Certificate of Competency for Workplace Health and Safety.”

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To celebrate the success of QGAP during the past 15 years and to recognise the contribution of one of its longest serving members, residents will surprise Mr Maddox with a QGAP birthday cake at the Biloela Courthouse at 10am tomorrow, Friday 13 July.

Media contact: Peter Nibbs 3235 4280