Crisafulli Government delivers housing help over holiday period

• Homelessness support services operating throughout festive season.
• The Crisafulli Government delivering record investment into crisis accommodation and frontline homelessness services to help more vulnerable Queenslanders.
• Support available with Queenslanders in need encouraged to reach out for help when they need it most.
• The Crisafulli Government is delivering a place to call home for more Queenslanders.  

The Crisafulli Government is assuring Queenslanders that homelessness services will be available for those in need throughout the Christmas-New Year period. 

Christmas can be a difficult and isolating time for people doing it tough, particularly those experiencing or at risk of homelessness.  

Support is available, and Queenslanders are encouraged to reach out to state-funded Specialist Homeless Services, the 24-hour Homelessness Hotline and  
13 GOV which will be operating during the holiday period to provide urgent support. 

The Crisafulli Government is delivering a place to call home for more Queenslanders, with those in need encouraged to reach out for help when they need it most. 

Minister for Housing and Public Works Sam O’Connor said the Crisafulli Government was investing more than ever before in frontline housing and homelessness support to ensure help is there. 

“Christmas can be incredibly challenging for Queenslanders without a safe and secure place to call home, and that’s why it’s so important people know they’re not alone and that help is available right through the holiday period,” Minister O’Connor said.  

“Our state-funded services do an incredible job on the ground every day supporting our vulnerable Queenslanders. 

“I want to thank all frontline workers across the housing system for their tireless efforts in 2025 and give a special shout-out to staff working over the holiday period to help people doing it tough – this is vital work and the compassion shown by our teams every day is greatly appreciated.” 

Housing Service Centres will be closed from 4:30pm, Wednesday 24 December 2025 and will reopen on Friday at 8:30am, 2 January 2026. 

• For urgent housing support, call 13 QGOV (13 74 68). 

• For anyone experiencing or at risk of homelessness, call the Homeless Hotline on 1800 474 753. 

• For emergency social housing maintenance, call 1800 808 107. For self-service, visit www.qld.gov.au/tenantselfservice. 

• Tenant Assist Qld app – Public housing tenants can check rent balances and update contact details. 

• Housing Assist Qld app – Apply for or check your Bond Loan balance or find out about housing. 

ENDS 

MEDIA CONTACT: Matt Adams, 0427 939 326