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    Minister for Health
    The Honourable Lawrence Springborg

    Health Payroll: Letters a Milestone in Recovery Plan

    Minister for Health
    The Honourable Lawrence Springborg

    Sunday, July 01, 2012

    Health Payroll: Letters a Milestone in Recovery Plan

    The campaign to clean up the mess caused by Labor and its failed $1.25Bn health payroll system passes a milestone today, as tens of thousands of Queensland Health employees start to receive overpayment notification letters via Australia Post.

    Health Minister Lawrence Springborg says 49,040 letters documenting overpayments worth $89.5 million have been posted and will begin arriving in letterboxes today. The mail-out follows the decision to end a moratorium on repayments imposed by the former Labor Government.

    “From the total amount, $1.9 million has been waived,” the Minister said. “This includes cumulative amounts under $200 and debts owed by deceased individuals.”

    The Minister thanked Queensland Health employees for their patience and co-operation in the process, which would be difficult and time-consuming. “This is money paid by taxpayers, which should be available for frontline services, that was misdirected because of this hopeless administrative debacle,” he said.

    Notification letters will show each individual’s pay history as at 13 May 2012, including totals for amounts overpaid, amounts repaid and the balance outstanding. Waivers were taken into account in the preparation of letters. “Waived amounts have been excluded from the figures quoted in each letter,” Mr Springborg said.

    Staff were not required to take action in response to the letters or the lifting of the moratorium. Case managers would work progressively to contact individuals, starting with those who owed the highest amounts. Employees aware of their overpayment, who would like to discuss its repayment, could contact the state-wide hotline on 1800 239 074 (7am-9pm, seven days).

    The most affected health service districts were Metro North ($18.7 million owed by 10,158 individuals) and Metro South ($14.5 million owed by 8,142 individuals).

    “Since the Government announced the lifting of the moratorium, the payroll hotline has received 540 calls,” the Minister said. “Of these, 227 (42%) indicated they would like to repay their overpayment.”

    The payroll hotline has 36 staff, increasing to 38 during the notification process and reducing thereafter in line with call demand.


    Contact: Cameron Thompson 0407 585230