Policelink callers go digital

A rapidly growing number of callers to the Queensland Police Service’s Policelink telephone line are choosing to go online.

Over the the last three years there has been a steady, but substantial increase in the number of callers choosing the online option.

In 2015/16 for example just over 100,000 callers went online.

By 2017/18 the number had jumped to nearly 170,000 callers.

When people call the Policelink number they hear a number of options they can take depending on the nature of their call.

Police Minister Mark Ryan said people should always call triple-zero in the event of an emergency.

“The Policelink number is for matters that are non-emergencies.

“But what we are witnessing with people who do call the Policelink number for less serious matters is that, just as in so many aspects of life these days, people are going online.

“For example in 2017/18 we saw just over 60,000 go online to register noise complaints.

“And there were nearly 20,000 online reports of fuel drive offs from Service Stations.

“Going online is a win-win for the community and police.

“It’s a fast way to convey information to police and that in turn helps police to respond quickly,” the Minister said.

Ends

Media contacts 

Minister Ryan’s Office: Ph: (07) 3035 8300