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    Coat of ArmsMedia Release
    Minister for Innovation, Science and the Digital Economy and Minister for Small Business
    The Honourable Leeanne Enoch

    New Palaszczuk Government digital strategy keeps people in focus - saves time and money

    Minister for Innovation, Science and the Digital Economy and Minister for Small Business
    The Honourable Leeanne Enoch

    Wednesday, September 06, 2017

    New Palaszczuk Government digital strategy keeps people in focus - saves time and money

    The Palaszczuk Government is predicting hundreds of millions of dollars a year in savings under a new digital strategy released today (Wednesday) – that will also reduce the time Queenslanders are spending in queues.

    Minister for Innovation, Science and the Digital Economy and Minister for Small Business Leeanne Enoch said DIGITAL1ST: Advancing our digital future will help position Queensland as a leader in “digital government”.

    “The Palaszczuk Government has a strong vision to improve the lives of Queenslanders so we get the biggest benefits for our people and our state,” Ms Enoch said. “To do that, we need to harness all the benefits digital can offer us.”

    Speaking at an Australian Information Industry Association breakfast, Ms Enoch said the strategy – putting people at the heart of government services - will build on existing momentum to improve government service delivery in Queensland.

    “The cost efficiencies driven by digital technology are really starting to make an impact so we can invest in better services for our communities,” Ms Enoch said.

    “In just one example, by replacing paper-based transactions with over 400 new online services, the government can save an estimated $13 per transaction. This amounts to around $400 million per year that can be redirected to other services, and there is so much more to come.”

    Ms Enoch said taking a ‘digital first’ approach will continue reducing the time Queenslanders are spending in queues, filling out paperwork and waiting for forms to be processed.

    “Hundreds of government services still need you to spend time out of your day to visit a counter with a form and ID when you want to apply for things like a licence, vehicle permits, or land tax payments,” Ms Enoch said.

    “Taking a digital approach means getting more services online and enabling Queenslanders to only have to prove their identity once. Transforming these everyday services will mean time-savings for Queenslanders, as well as government employees.

    “By freeing up employees from manual processing activities, the Palaszczuk Government will be able to reinvest the time saved into the continual improvement of its services to Queenslanders.”

    Ms Enoch said the new strategy will be the “next step in an important journey’’ for the state.

    “Digital technology is making it simpler and faster for people to start their own food service business - just one way the Palaszczuk Government will work to increase opportunities for startups and small-and-medium-sized enterprises,” Ms Enoch said.

    “It will also make it easier for the ICT industry to work with government to deliver new digital services.

    “A crucial ingredient in these projects is the willingness of public servants to work in collaboration with industry and communities to get it right and achieve positive outcomes for Queenslanders.”

    Ms Enoch said other examples of digital technology improving service delivery included helping medical professionals access patient records in real-time anywhere in the state, and preserving the environment in the state’s far north.

    The government is collaborating with the Great Barrier Reef Marine Park Authority, Great Barrier Reef Foundation, BHP Billiton and Traditional Owners to protect seabirds and marine turtles using drones on Raine Island.

    Minister for the Great Barrier Reef Steven Miles said using drones to gather data about the delicate ecology was a game changer for protecting and restoring the island’s critical habitat.

    “UAVs have been deployed successfully, with minimal impacts on the seabirds which also nest on the island,” Mr Miles said. “This makes a profound difference to the monitoring of turtles at night, when most nesting occurs.”

    eHealth Queensland Chief Executive Dr Richard Ashby said a Digital Hospital program converting medical records from traditional charts and paper files will be introduced to 24 hospitals across Queensland by 2020.

    “Following the second stage of the integrated electronic medical record (ieMR) roll out at the Princess Alexandra, with the medications management, anaesthetics and research support (MARS) release this year, we are delivering improvements to patient care and safety through more accurate and efficient prescribing and administration of medications,” Dr Ashby said.

    “The scale of this digital change is unprecedented in Australia, and by going digital we will be able to provide patients with the best care possible.”

    For more information on the DIGITAL1ST strategy, visit qld.gov.au/DIGITAL1ST.

    END

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