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    Coat of ArmsMedia Release
    Premier and Minister for the Arts
    The Honourable Annastacia Palaszczuk

    One week after Debbie focus on response, recovery and Rockhampton

    Premier and Minister for the Arts
    The Honourable Annastacia Palaszczuk

    Tuesday, April 04, 2017

    One week after Debbie focus on response, recovery and Rockhampton

    The Queensland Disaster Management Committee at 7:30am this morning (Tuesday 4 April) – one week after Tropical Cyclone Debbie crossed the coast - was updated on the status of major flood warning for the Fitzroy River, the response and recovery efforts in Logan and Scenic Rim local government areas, and the recovery efforts in communities across the State's north.

    In Rockhampton, the Bureau of Meteorology have projected the Fitzroy River to peak at 9 metres tomorrow afternoon (Wednesday, 4 April).

    There have been more than 6000 requests for SES assistance, but it is expected to increase as recovery efforts continue and floodwaters rise in Rockhampton.

    Electricity

    Work is ongoing to restore electricity to 19,600 customers without supply in north Queensland as a result of Cyclone Debbie down from the peak of 65,000 customers off supply. Almost 2000 customers had electricity restored yesterday. First grid supply of electricity to Proserpine was made available overnight. Key areas where customers are without power include Airlie Beach, Cannonvale, Proserpine, Bowen, Sarina, Moranbah and Collinsville.

    In south-east Queensland, there is currently less than 350 customers without supply we have restored 169,000 customers since Friday. 

    In preparation for flooding impacts in Rockhampton, 260 customers have had their power disconnected.

    Since Debbie crossed the coast, more than 230,000 customers lost electricity supply. To date, more than 210,000 – or 91% - have had power re-connected.

    Financial assistance

    Following the activation of Natural Disaster Relief and Recovery Arrangements, hardship and distress assistance for families (up to $900) and individuals (up to $180) to help with emergency needs such as food, clothing and accommodation, essential repairs to damaged homes and the replacement of essential household contents.

    This assistance has been activated for the local government areas of Gold Coast City, Isaac, Logan, Mackay, Scenic Rim and Whitsunday.

    As at 10pm yesterday (Monday, 3 April):

    • 12,000 paid (including 4771 paid yesterday).
    • 69 pending payment
    • 4270 pending approval
    • 1963 applied for Recovery Debit Card

    Recovery Hub sites

    Due to high levels of demand at the Cannonvale Community Recovery Hub yesterday (Monday 3 April), we have two extra rooms available at the TAFE today (Tuesday 4 April).

    The Cannonvale Community Recovery hub will move to Cannonvale State School Hall from 10am tomorrow, Wednesday 5 April, as there will be more space for additional community recovery workers to help address the demand for financial assistance and support services from people experiencing hardship in the region. Up to 45 extra Ready Reserves are set to start in the Whitsundays area tomorrow. Thirty-eight of these Ready Reserves will work in new Cannonvale Community Recovery hub.

    The TAFE hub will continue to operate as normal today before community recovery hub operations to move to the Cannonvale State School from tomorrow morning.

    Residents in affected areas are urged to visit recovery hub sites.

    All open 9am to 4:30pm seven days per week except Beenleigh (below)

    • Mackay Entertainment and Convention Centre — Alfred Street, Mackay
    • Andergrove Community Hall –Celeber Drive, Andergrove
    • Bowen TAFE campus – Queens Road, Bowen
    • Proserpine State High School, 4 Ruge Street, Proserpine
    • Cannonvale TAFE open (10.30am to 3.30pm) - Shute Harbour Roadd, Cannonvale
    • Beenleigh Event Centre (from Tuesday 9am to 5pm) - corner of Crete and Kent Streets, Beenleigh

    People who are experiencing personal hardship due to TC Debbie should download and use the Self-recovery app, go to www.qld.gov.au/communityrecovery or contact the Community Recovery Hotline on 1800 173 349.

    By Monday afternoon, the Community Recovery Hotline had already taken more than 15,660 calls from people needing information, support and to apply for grants.

    Due to high levels of demand at the Cannonvale Community Recovery Hub yesterday (Monday 3 April), we have two extra rooms available at the TAFE today (Tuesday 4 April). 

    The Cannonvale Community Recovery hub will move to Cannonvale State School Hall from 10am tomorrowWednesday 5 April, as there will be more space for additional community recovery workers to help address the demand for financial assistance and support services from people experiencing hardship in the region. Up to 45 extra Ready Reserves are set to start in the Whitsundays area tomorrow.  Thirty-eight of these Ready Reserves will work in new Cannonvale Community Recovery hub. 

    The TAFE hub will continue to operate as normal today before community recovery hub operations to move to the Cannonvale State School from tomorrow morning

    Schools

    Recovery efforts are continuing across Queensland, with a view to having every school open for Term 2 after the Easter holidays.

    The most impacted public school, Clarke Creek State School, is a small primary school between Mackay and Rockhampton.

    Temporary road access will allow a crew of six BAS workers to be at the school today (4 April 2017) to fully assess the damage and address urgent plumbing and electrical matters.

    A relocatable building is being pre-deployed to Rockhampton in case it’s needed at Clarke Creek for the start of Term 2.

    Ministers

    My Ministers will continue to focus on visiting impacted communities and identifying issues raised in wake of ex-Tropical Cyclone Debbie.  

    I will visit Proserpine, Cannonvale, Airlie Beach and other communities in the Whitsunday region. My focus will be on the recovery efforts, including the restoration of electricity and provision of financial assistance. Last night, I approved a Government plane to take eight additional staff from Brisbane to Proserpine to assist with the administration of recovery, including financial assistance for affected households.

    Deputy Premier Jackie will today visit Logan and the Scenic Rim to discuss recovery efforts with Mayor Luke Smith and Mayor Greg Christensen and visit local flood damaged community sites.

    Minister for Main Roads, Road Safety and Ports and Minister for Energy, Biofuels and Water Supply Mark Bailey will visit Moranbah, and undertake an inspection of Clarke Creek and Lotus Creek including damage to Powerlink transmission towers as well as Sarina Range road damage. The Minister will be in Collinsville in the afternoon.

    Health and Ambulance Services Minister Cameron Dick will meet staff at Mackay Base Hospital and Mackay ambulance station and thank them for their work during and after Debbie crossed the coast. The Minister will also be visiting Collinsville.

    Police Minister and Emergency Services Minister Mark Ryan will also be in the Scenic Rim region, including a visit to Jimboomba and inspecting clean-up centres.

    Communities Minister Shannon Fentiman will remain in the Logan region.

    Agriculture Minister and Member for Rockhampton Bill Byrne will remain in his electorate to monitor the rising floodwaters and the immediate response.

    Minister Assisting the Premier in North Queensland Coralee O’Rourke will be visiting residents in the Pioneer Valley and Mackay and continue to feed information into QDMC, particularly on whole of government deployments.

    Disaster declarations and assistance

    Under the joint Commonwealth-State funded Natural Disaster Relief and Recovery Arrangements, the following declarations have been made and categories of assistance are available for the following local government areas (as of 6.30am, Tuesday, 4 April).

    Personal hardship and distress in the affected local government areas of:

      • Gold Coast City
      • Isaac
      • Logan
      • Mackay
      • Scenic Rim
      • Whitsunday

    This will provide hardship and distress assistance for families and individuals to help with emergency needs such as food, clothing and accommodation, essential repairs to damaged homes and the replacement of essential household contents.

    Counter disaster operations, in the affected local government areas of:

      • Burdekin
      • Banana
      • Central Highlands
      • Charters Towers
      • Gladstone
      • Gold Coast City
      • Hinchinbrook
      • Isaac
      • Livingstone
      • Lockyer Valley
      • Logan
      • Mackay
      • Moreton Bay
      • Noosa
      • Palm Island
      • Rockhampton
      • Scenic Rim
      • Southern Downs
      • Toowoomba
      • Townsville
      • Whitsunday
      • Woorabinda Aboriginal

    Extraordinary costs associated with the delivery of personal hardship and distress assistance in the affected local government areas of:

      • Burdekin
      • Central Highlands
      • Charters Towers
      • Gladstone
      • Gold Coast City
      • Hinchinbrook
      • Isaac
      • Livingstone
      • Lockyer Valley
      • Logan
      • Mackay
      • Moreton Bay
      • Palm Island
      • Rockhampton
      • Scenic Rim
      • Southern Downs
      • Toowoomba
      • Townsville
      • Whitsunday
      • Woorabinda Aboriginal

    Demolition or rebuilding in the affected local government areas of:

      • Isaac
      • Mackay
      • Whitsunday

    Removal of debris in the affected local government areas of:

      • Gold Coast City
      • Isaac
      • Logan
      • Mackay
      • Scenic Rim
      • Whitsunday

    Personal and financial counselling in the affected local government areas of:

      • Gold Coast City
      • Isaac
      • Logan
      • Mackay
      • Scenic Rim
      • Whitsunday

    Restoration or replacement of essential public assets in the affected local government areas of:

      • Banana
      • Central Highlands
      • Gladstone
      • Gympie
      • Gold Coast City
      • Isaac
      • Ipswich
      • Livingstone Shire
      • Lockyer Valley
      • Logan
      • Moreton Bay
      • North Burnett
      • Rockhampton
      • Scenic Rim
      • Sunshine Coast
      • Southern Downs
      • Somerset
      • Toowoomba
      • Mackay
      • Noosa
      • Whitsunday

    For primary producers, small businesses and non-profit organisations - Category B - in the affected local government areas of:

    This includes concessional interest rate loans and interest rate subsidies for small businesses, primary producers and voluntary non-profit organisations, freight subsidies for primary producers, grants to voluntary non-profit organisations, as well as grants and loans to needy individuals.

    Concessional interest rate loans and interest rate subsidies for small businesses, primary producers and voluntary non-profit organisations in affected local government areas of:

      • Mackay
      • Whitsunday

    Freight subsidies for primary producers in affected local government areas of:

      • Mackay
      • Whitsunday

    Grants to voluntary non-profit organisations in affected local government areas of:

      • Mackay
      • Whitsunday

    Loans to needy individuals in affected local government areas of:

      • Mackay
      • Whitsunday

    Important numbers for assistance

    For storm and flood assistance contact the SES on 132 500 and in a life threatening emergency call Triple Zero. 

    People who are experiencing personal hardship due to TC Debbie should download and use the Self-recovery app, go to www.qld.gov.au/communityrecovery or contact the Community Recovery Hotline on 1800 173 349 or for further information

    Donations 

    I continue to encourage anyone wanting to help their fellow Queenslanders to make a donation directly with a respected charity:

    • Australian Red Cross Society —1800 811 700 redcross.org.au
    • The Salvation Army — 13 SALVOS (13 72 58) salvos.org.au/
    • St Vincent de Paul Society of Queensland — 3010 1002 vinnies.org.au/donate
    • UnitingCare Community — 1800 001 953 uccommunity.org.au/disaster-relief

    These charities are trained to respond to the needs of communities hit by natural disasters and can provide food, equipment, shelter, and other support.

    Goods and services can also be donated to GIVIT through their website www.givit.org.au

    Media contact: Kirby Anderson (Premier’s office) 0417 263 791