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    Attorney-General and Minister for Justice and Minister for Training and Skills
    The Honourable Yvette D'Ath

    Be wary of door-to-door traders after Cyclone Debbie

    Attorney-General and Minister for Justice and Minister for Training and Skills
    The Honourable Yvette D'Ath

    Saturday, April 01, 2017

    Be wary of door-to-door traders after Cyclone Debbie

    The Attorney-General and Minister for Justice Yvette D’Ath is reminding Queenslanders to be alert to dodgy door-to-door traders in the wake of Cyclone Debbie.

    Mrs D’Ath said while most Queenslanders looked out for each other in natural disasters, a small minority looked to take advantage of people at their most vulnerable.

    “After previous cyclones and floods, the Office of Fair Trading has received reports of itinerant door-to-door repairmen,” Mrs D’Ath said.

    “Itinerant door-to-door traders have been known to target disaster affected areas, offering services such as tree clearing and rubbish removal but after receiving upfront payment they leave the area without completing the work.

    “Door-to-door trading is a legitimate method of operation, and often after disasters consumers are pleased businesses have made it into their area to provide services.

    “By taking a few simple steps before they hand over any money consumers can protect themselves from being ripped off.

    The Office of Fair Trading recommends:

    • If your home has been damaged, contact your insurer as soon as possible. If you must do temporary repairs make sure you take before and after photographs.
    • If you are approached by a door-to-door trader offering repairs, request their licence details, ABN and contact information. Legitimate traders will be happy to supply these details.
    • Builders and plumbers should be licensed by the Queensland Building and Construction Commission and licences can be checked online at www.qbcc.qld.gov.au or on 13 93 33.
    • Electrical contractors should be licensed by the Electrical Safety Office and licences can be checked online at www.worksafe.qld.gov.au or on 1300 362 128
    • Request a tax invoice or receipt for any repair work completed on or around your home.
    • Do not make large upfront payments, especially to businesses or individuals you haven’t dealt with before.

    For further information on door-to-door traders, visit www.qld.gov.au/fairtrading or call 13 QGOV (13 74 68).

    Media contact: 0417 675 917

    All other enquires: 13 QGOV (13 74 68)