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    Media Statements

    Coat of ArmsMedia Release
    Premier and Minister for the Arts
    The Honourable Annastacia Palaszczuk

    Important contacts for Queenslanders impacted by ex-Tropical Cyclone Debbie

    Premier and Minister for the Arts
    The Honourable Annastacia Palaszczuk

    Thursday, March 30, 2017

    Important contacts for Queenslanders impacted by ex-Tropical Cyclone Debbie


    • For storm and flood assistance contact the SES on 132 500 and in a life threatening emergency call Triple Zero (000). You can also download the SES Assistance App by visiting
    • The Queensland Police Service is constantly updating information on their Facebook page Twitter (@QPSMedia) account and our myPolice blogs
    • The Queensland Fire and Emergency Services is also regularly updating their information on Facebook Twitter (@QldFES)
    • The Department of Transport and Main Roads has an extensive list of road closures at the QLD Traffic website at – it includes an interactive map, a list of road closures and live traffic cameras. You can also call 13 19 40.
    • Please keep in mind the only way to stay safe is to stay out of floodwater. The best way to avoid floodwater is to make sure you are prepared. If it’s flooded, forget it. For more information visit
    • For more information about preparing for this severe weather event, please visit
    • For those who are concerned about friends and family in affected areas, the Red Cross has opened ‘Register Find Reunite’. This service helps to find and reunite family, friends and loved ones during a disaster. You can register or look for someone on the Red Cross Website at
    • Listen to ABC Local Radio, the emergency broadcaster in Queensland.
    • Disaster affected people can contact the Community Recovery Hotline for information and support on 1800173 349. People are requested to be patient when calling the Community Recovery Hotline.
    • The Insurance Council of Australia has declared a catastrophe for damage caused by TC Debbie. The Disaster Hotline (phone 1800 734 621) can help policyholders if they are uncertain which insurer they are with, or have general inquiries about the claims process.
    • Take extreme care when handling damaged asbestos containing materials - as it could pose serious health risks. If you are concerned, or would like more information, contact your local authority on 13QGOV (137468) or go to
    • For further information visit
    • Please remember, Emergency Departments are only for seriously injured or ill people who need immediate treatment and you should visit your local GP or call 13 HEALTH (13 43 25 84) for any minor injuries.
    • If your home or business becomes inundated with floodwater and the mains power is still connected, contact Ergon Energy immediately on 13 22 96 to arrange disconnection. For more information, go to
    • Parents are urged to listen to local radio news broadcasts and visit the website stay informed about the re-opening of schools.
    • Queenslanders needing emergency housing assistance can call 13QGOV.