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    Media Statements

    Coat of ArmsMedia Release
    Minister for Housing and Public Works and Minister for Science and Innovation
    The Honourable Leeanne Enoch

    Statewide tenants’ advice service reinstated

    Minister for Housing and Public Works and Minister for Science and Innovation
    The Honourable Leeanne Enoch

    Wednesday, September 16, 2015

    Statewide tenants’ advice service reinstated

    The Palaszczuk Government will reinstate Queensland’s Statewide Tenants’ Advice and Referral Service through an investment of $26.4 million over the next four years.

    Speaking in Parliament, Housing Minister Leeanne Enoch said Tenants Queensland had been awarded the three-year contract to provide the service.

    “Queensland’s tenancy laws directly affect more than half a million Queensland households who currently rent their homes,” Ms Enoch said.

    “That’s why it is important that all renters – public and private – understand their rights and responsibilities under these laws.

    “Our government believes that all Queensland tenants should have access to strong, independent advice and advocacy to help them when they need it.

    “These types of services are important because they help Queenslanders through disputes with their landlord, which can often be complex and confusing.”

    Ms Enoch said Queensland became the only state without a government-funded independent tenant advisory service when the former LNP government axed the service.

    “We expect around 70,000 Queenslanders to access the support they need to successfully maintain their tenancies through the new service,” Ms Enoch said.

    “Without access to independent advice, many tenants, particularly the State’s most vulnerable, were left stranded - unable to access information to exercise their rights and understand their responsibilities under Queensland law.

    “That’s why we took restoring these services to the election and that’s why we acted immediately to re-establish an interim telephone service earlier this year.”

    The new service will commence on October 1, this year, enabling a smooth transition from the interim telephone service, which has also been run by Tenants Queensland in partnership with Enhance Care.

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