Taxi technology to stop overcharging

Taxi passengers will have confidence that they aren’t being slugged with the wrong fare as changes to Queensland law come into effect.

Transport and Main Roads Minister Scott Emerson said that from 1 July, automated meters will be compulsory in more than 3,000 Queensland taxis, eliminating confusion and overcharging.

“The new meters are programmed to automatically apply the correct tariff reflecting the time and day of travel, including public holidays,” Mr Emerson said.

“Taxi drivers will no longer need to manually enter in automated toll charges as they will be applied through GPS technology, providing a more accurate fare calculation.

“This reduces the chance of drivers deliberately or accidentally setting the meter to an incorrect tariff, resulting in the passenger paying an incorrect fare.

“We promised at the election to revitalise frontline services and we are delivering with a strong plan that will benefit hundreds of thousands of people, whether they are using it for business or heading out for a drink on the weekend.

“We want passengers to feel certain that the fare they pay is the right one.

“Drivers can also rest assured that a reduction in fare disputes and complaints from their passengers allows them to operate in a more secure, positive working environment.”

Chief Executive Officer of Gold Coast Cabs Martin O’Riordan said he was pleased to see the new laws come into effect.

“The Queensland taxi industry is regarded as one of the leading taxi services in the world,” Mr O’Riordan said.

“Progressive initiatives such as the implementation of automated taximeters is just one example of how the industry and government are working together to achieve continual improvement for our passengers.

“By removing the human error factor, automated meters will provide an additional level of confidence that the correct tariff and toll are always applied.”

This latest change in technology is part of the Queensland Government’s taxi reforms that were announced last year and included installing audio in taxis.

For information on taxi fares, visit www.translink.com.au or call 13 12 30, anytime.

Media Contact: Emily Arlidge 0455 063 989